Have Questions About Floors, Countertops and Other Surface Restoration Jobs?

I have been asked to polish a newly installed marble floor and the grout is cracking. What causes this and can it be repaired?

Thu, Jan 20, 2022 0 0 717 0/5 (0 Vote)

The are several reasons why the grout may have cracked. The installer may have used too much water when he mixed the grout causing it to crack or there may be movement in the floor causing the cracking. To repair the grout you can overlay a thin coat... Read More

Is it possible to hone a granite floor without removing the lippage?

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It is very difficult to hone a granite floor without removing the lippage. If you do, the result will be an uneven shine. When granite needs honing and polishing the damage is relatively deep and will require starting with at least a 60 grit abrasive... Read More

I have a customer with a granite floor that has just been installed and the installer left a grout film all over the surface . What can I use to remove this film?

Thu, Jan 20, 2022 0 0 681 0/5 (0 Vote)

The best cleaner to use for removing grout residue from a granite floor is sulfamic acid. Sulfamic acid is sold as a grout cleaner and works well on granite surfaces. Do not use on marble or limestone since the acid will etch these surfaces. Sulfamic... Read More

Is it possible to restore a marble floor that has small two inch granite insets without touching the granite? The granite is in good shape but the marble is worn and dull.

Thu, Jan 20, 2022 0 0 614 0/5 (0 Vote)

There are several tricks you can use to hone and polish the marble without touching the granite. The best method is to cover the granite insets with duct tape. If you use resin bond diamonds starting at a 120, the diamonds should glide over the duct... Read More

I have to polish a narrow strip of granite that runs as a border along side a strip of flamed granite. The polished granite strips are about six inches wide. How do I hone the polished granite without honing the flamed granite?

Thu, Jan 20, 2022 0 0 598 0/5 (0 Vote)

The situation you describe is becoming increasingly popular. It seems designers and architects are mixing different finishes together making it very difficult to restore the polished portion. The only way to restore the polished granite without... Read More

How do I clean the grout lines after polishing? The grout is black and the white powder residue is difficult to remove.

Thu, Jan 20, 2022 0 0 633 0/5 (0 Vote)

There are several ways to remove this residue. First try using a solution of stone soap and warm water. Apply this solution with a string mop and pick up with a wet vacuum. Next time you polish granite with black grout lines add a small amount of... Read More

I have to restore an outdoor sign that is made of a black agglomerate marble, the sign is faded and is very gray. I performed a small test patch and I was successful at restoring the sign. The question I have is, what caused the agglomerate to fade a

Thu, Jan 20, 2022 0 0 598 0/5 (0 Vote)

Agglomerate marbles are made of a combination of marble chips and a polyester resin. Polyester resins are very sensitive to ultraviolet light(UV) and therefore should not be used outdoors. To answer your question, yes, the marble will fade in a very... Read More

I am trying to fill a travertine floor with colored grout and am having trouble getting it to dry. I s there any thing I can add to the grout to get it dry faster?

Thu, Jan 20, 2022 0 0 665 0/5 (0 Vote)

You bet. Creme of tartar can be added to the grout mixture which will make it dry faster. (That’s right, it is the same creme of tartar that you buy at the grocery store. ) TIP There are several pre-packaged mixtures that are designed to fill... Read More

We have a pink marble tile that has some brown veins and the veins are soft and coming out. Is there anything we can do to stop these veins from softening?

Thu, Jan 20, 2022 0 0 584 0/5 (0 Vote)

The material you are describing is probably a marble known as rossa perlinio. This type of marble, when it is formed has mud running through it and this is what the soft veins are---mud. Unfortunately the only cure is to fill the veins as the erode... Read More

I am working on a marble floor that has brass strip in place of the grout. Can I hone and polish this floor without removing the brass?

Thu, Jan 20, 2022 0 0 598 0/5 (0 Vote)

Yes, the brass will hone and polish just like the marble. Don’t be surprises if the brass strips are polished to a mirror shine. Brass will however leave a greenish color stain on the marble. If this occurs it will be necessary to poultice the... Read More

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